WhatsApp customer communication
Talk to customers on WhatsApp from your business number.
Customer communication
Wigza WhatsAppTalk to your customers where they already are.
Wigza WhatsApp is the communication layer of the Wigza platform. Booking confirmations, order updates, payment receipts, promotions and loyalty messages reach customers on the app they already use every day — and your team can answer customer service questions from the same place.
Part of the Wigza family. Powered by Bizzfo.
Capabilities
What Wigza WhatsApp does.
Booking communication
Confirmations, reminders and changes for Wigza Bookings.
Order communication
Order received, ready for collection and out for delivery updates.
Customer notifications
Payment receipts and account updates as they happen.
Promotions
Send offers to customers who have opted in.
Customer service
Answer questions and resolve issues in one shared inbox.
WhatsApp channels
Connect your WhatsApp Business number to Wigza.
Automated communication
Automatic replies and messages, where supported.
One conversation
Every Wigza product can talk on WhatsApp.
Bookings, orders, payments, promotions and loyalty all reach the customer in the same chat — the one they already have open.
Suitable for
Made for businesses like yours.
RestaurantsBarbers & salonsRetail storesVenues & play parksEcommerceService businesses
Works with the rest of Wigza
FAQ
Wigza WhatsApp questions.
What can I send customers with Wigza WhatsApp?
Booking confirmations and reminders, order updates, payment information, promotions and loyalty messages, plus two-way customer service conversations.
Do I need a WhatsApp Business number?
Yes. Wigza WhatsApp connects to your WhatsApp Business number so messages come from your business.
Can I send promotions on WhatsApp?
Yes, to customers who have opted in. Promotional messages follow WhatsApp’s rules for business messaging.
The Wigza family
Add more when you're ready.
Powered by Bizzfo. Wigza provides the customer-facing experience; Bizzfo provides the back office, data and integrations behind it — so every Wigza product shares one set of products, customers and reports.
Discover BizzfoReady to start with Wigza WhatsApp?
Get started today, or talk to us about the rest of the Wigza family.
Talk to us
Let's find the right place to start.
Tell us what your business does and what you need. We'll recommend the Wigza products that fit — and nothing you don't need yet.
WhatsApp support+27 64 824 2128
Tell us about your business
Fills in WhatsApp for you — one tap to send